The most common problems at the moment are:
- An empty server list when logging in.
- Being unable to load the game at all.
- Gameguard security problems.
Most people are experiencing trouble with the empty server list. I'm not sure what might have caused this but when you log in you might find yourself not being able to see the Tiki or Dolphini server. There is not yet a solid fix for this but checking your firewall and relogging a few times are the only fixes that have been working for some users so far.
Hanging together with the blank server lists are the 'Name taken' errors. When people created a character and then received the blank server list their character went missing. The next time they logged in the server prompted them to input a username again. When people wanted to input their username again it now said that name was taken. To explain it simply: They did create their character the first time but the bug prevented the server from binding that character to their account. The character with their prized name is now floating around cyberspace without any owner. I am experiencing this problem myself and am hoping for a quick solution to this problem because my character name was quite precious to me.
Other people are totally unable to launch the client which might be a good thing because it prevents them from being bugged as well but of course they would rather be able to play so they keep insisting on a fix. Together with that problem there is the Gameguard problem that refuses to let them through, either these people are trying to cheat or they have something in their system that is being mistaken for a hack. To be honest it's a security firewall problem most of the time.
I decided to post some fixes that might help some people out there so please try this if you are out of luck.
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Known Issue:
- Game doesn't come up when after clicking 'Start' from the launcher.
or
- 'ProjectG.exe Application error' message pops up.
Current Work Around:
- 1. Right click on the Pangya Icon.
- 2. Click 'Properties'.
- 3. Select 'Compatibility' tab.
- 4. Check 'Run this program in compatibility mode for'
- 5. Select 'Windows 98/ME' from the drop down menu.
- 6. Click 'OK' and run the game.
*Some players have reported installing Internet Explorer 8 fixes the issue. It can be downloaded here:
http://www.microsoft.com/ie8
*This issue has been recreated in-house and is currently under investigation.
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Known Issue:
- 'incorrect username' message comes up upon trying to log into the game.
Current Work Around:
*This may not work for everyone
- 1. log into http://pangya.ntreev.net
- 2. Click 'My Account' button located on the left side of the website
- 3. Change your password to something less than 12 characters.
- 4. Try logging into the game.
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By GMChaos
These are the only official fixes so far and other usermade fixes are confirmed to not work. The Ntreev team is currently working on the blank server list bug and hopefully if that one is solved they will be able to release our taken nicknames. I haven't seen one official response on that case yet so I'm a little desperate. I'm starting to think they'll just force us to use other nicknames. Let us hope that this is not the case since it would really put a dent in my trust towards Ntreev.
For now do your best to be patient and endure the bugs, there will be fixes found sooner or later~!
*Friendly Paw*
~Roselynn
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